Licenses are delivered electronically via email. After you place your order, you'll receive an email containing your invoice, and another email with your license key. You can then paste this license key into your HgLab server. The emails usually arrive within a few minutes but could take longer. If you haven't received your license key in 24 hours, contact us at firstname.lastname@example.org and we'll track it down for you.
Perpetual with a yearly maintenance renewal. Your license key allows you to use any release of HgLab that was available when you purchased the key, as well as any future releases (bug fixes, enhancements, new features, etc.) for 12 months from the date of purchase. After that 12 months, you can continue to use the version you have forever, or you can choose to renew your license key for another 12 months to continue getting updates. By renewing annually, you help us to continue to innovate and add new features to the product.
Renewals are available for a futher 12 months at a 20% discount.
All orders are covered by our 30-days, no-questions-asked money back policy. If you aren't happy with the software, email us at email@example.com and we'll refund the order. We don't want your money if you aren't completely satisfied with our product.
We take your security seriously, and accepting credit card payments is serious business. Instead of processing your order details ourselves, we rely on our reseller, FastSpring LLC, a US company. FastSpring specializes in safe, secure Internet sales and fulfillment, and they are fully PCI-DSS compliant. Your order will be placed with them, but the team at HgLab HQ still provide all of the support. Read more about FastSpring.
We're happy to provide quotes or process purchase orders. Just email us at firstname.lastname@example.org. You can also create a quote or enter a purchase order by choosing the "purchase order" option during checkout on our store.
We're happy to help! Email us at email@example.com.